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‎05-08-2024 01:12 PM

HP Recommended
Product: HP DeskJet 4175e All-in-One Printer

I went to put in my new ink cartridge today and when I put it in it says there is an error. I have tried all of the troubleshooting things that I found on the website and nothing works. I NEED ink! I am a teacher and it is the end of the year!!!!

Category:
1 REPLY 1

‎05-10-2024 06:40 AM

HP Recommended

Hi @Kasandra4,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

I understand that you are facing issues with the cartridge error. 

 

If you have performed all the steps from this document and still having issues, either the cartridges are faulty or the printer needs to be checked. I recommend you contact phone support.

 

I've sent you a private message with further instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

 

Hope this helps! Keep me posted for further assistance.

 

 Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Nal_NR-Moderator
I am an HP Employee

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