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‎02-03-2023 12:24 PM

HP Recommended
Product: HP Smart Tank 519 Wireless All-in-One
Operating System: Microsoft Windows 10 (64-bit)

Hi. I bought a new printer the HP Smart Tank 519 Wireless All-In-One. It always says the:

 

Cartridge Problem

 

The indicated cartridges are not communicating correctly with the printer.

 

This keeps on happening every day since I bought the printer. When I tried to bring it to the HP technician, the problem is not showing so I cannot have my printer replaced even if it is within the 7-day replacement period. I need help with this. How can I show this problem

Category:
1 REPLY 1

‎02-10-2023 04:27 AM

HP Recommended

Hi @Kristine_001,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

Perform the steps from this document and see how it goes. 

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” 

Nal_NR-Moderator
I am an HP Employee

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