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‎06-07-2021 04:35 PM

HP Recommended
Product: HP 4650
Operating System: Microsoft Windows 10 (64-bit)

My printer was running great at home then it started giving the error message of: ink cartridges problem- remove and reinstall the indicated ink cartridge, making sure it is correctly installed. 

I have used a few other solutions that I have found in the form. These include a hard reset and carefully cleaning the contacts. Along with also replacing the indicated cartridge without any success. Are there any other solutions that I could try before I give up on this printer? I love having the instant ink printer to use for my classroom, as printing in my school building is very limited. Thank you!

Category:
1 person had the same question
1 REPLY 1

‎06-10-2021 07:51 AM

HP Recommended

@Khalsey5

Thank you for posting on HP Support Community.
 

Don't worry as I'll be glad to help,

If you have already performed the steps from the document Ink Cartridge Errors: https://support.hp.com/in-en/document/c04100778  and the issue persists, it could be a hardware failure. 
 

Please reach out to HP Support in your region regarding the service options for your printer. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/             
 

Hope this helps!              
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

ECHO_LAKE
I am an HP Employee

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