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‎02-23-2021 04:31 PM

HP Recommended
Product: HP 6600
Operating System: macOS 10.14 Mojave

I am moving and packed my printer. I didn't think about how to pack it and it was vertical position instead of horizontal. It leaked some ink but seems to be printing fine. I had to wipe back of printer off as some ink was leaking outside of case. Should I take ti to a shop when I have a chance and get it looked at? I"m sure there must be ink that leaked inside case. 

Category:
1 REPLY 1

‎02-27-2021 11:13 AM

HP Recommended

@zoie3196

Thank you for posting on HP Support Community.
 

Don't worry as I'll be glad to help, 

If an ink cartridge is leaking, put it in a sealed plastic bag. Then you may be able to return it to your retailer. As we have limited support boundaries in the support community as of now. I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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