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If you're having print quality issues Click here for more tips!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
Microsoft Windows Vista

Brand new Envy 5055 setup for a month printed maybe over 50 pages and is already out of ink. Scam to get you to order Instant Ink. Really terrible way to ruin brand trustworthiness.

3 REPLIES 3
HP Recommended

@KLaw2, Welcome to HP Support Community!

 

Do the cartridges show low ink in the ink level monitor, or are they actually running out of ink as evidenced by deteriorating print quality?

 

There are a few things to prevent excess ink usage:

  • The printer should always be plugged into a live outlet.  If you use an external switch such as an outlet switch then more ink will be used at each startup.
  • Do not run cleaning cycles from the computer's toolbox or the printer's front panel.  These are rarely needed (perhaps once for each half dozen cartridges) and will use ink.
  • Printing in Draft mode may have acceptable quality while providing about 2x the pages of Normal or Best modes.  

I hope that answers your concern adequately. Let me know!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

HP Recommended

Thanks but the printer has only been plugged into a live outlet, is in draft mode, and I have not run a cleaning mode. The printer is indicating low ink and the last page I printed was illegible due to low ink. 

HP Recommended

@KLaw2

 

Thanks for replying!

 

Please reach out to the HP Support in your region for further assistance.

 

Hope this helps!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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