Ink

[Berggeist]

I have at least 33% ink volume showing and yet no pages comes out as printed.
The sheets remain white, with not even a touch of black or colour showing!

What can I do to stop having to discard cartridges showing me that ink is still available?
I will probably cancel my HP Ink order if this happens again.

[sandytechy20]

@Berggeist

Welcome to the HP support community.

Did you make a copy and check if that prints fine?

[Berggeist]

I have tried printing a side just in black, or by choosing a blue tone. I have even cleaned the print head. After cleaning, I was able to print one side in blue, then nothing. 

[sandytechy20 · Accepted solution]

@Berggeist

Follow these steps to fix the issue:-

Clean the ink cartridge and carriage electrical contacts

Remove any debris or buildup from the contacts on the cartridges and in the carriage.

Lift the cartridge access lid using the recessed areas on the sides of the printer.

Open the cartridge latch, and then pull the cartridge up and out of the slot.

Holding the cartridge by the sides, remove any protective tape that still might be on the contacts.

CAUTION:

Do not touch the ink nozzles or the copper-colored electrical strip. Touching or trying to remove these parts can result in clogs, ink failure, and bad electrical connections.

Lightly dampen a lint-free cloth with distilled water, and then wipe the copper-colored contacts on the cartridge.

Lightly dampen a lint-free cloth or swab with distilled water, and then clean the electrical contacts in the carriage.

Wait 10 minutes for the contacts to dry, and then reinsert the cartridge into its color-coded slot.

Repeat these steps for the other cartridge if it was indicated in the error message.

Close the lid to the cartridge access area.

Refer to this HP document for further assistance:- Click here

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.