• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎09-24-2024 11:11 AM

HP Recommended
Product: HP ENVY 4527 All-in-One Printer
Operating System: Android 8.0 Oreo and older

Have had instant ink since 2018 I have never had cartridges replaced the printer shows at least half full on both.printer is not printing properly missing colours and blurred.i think the ink is eather dry after six years use,only use printer occasionally,have tried all troubleshooting without success.do I buy new cartridges and try that.

Thanks 

 

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-24-2024 11:57 AM

HP Recommended

Are you still on instant ink plan? If yes print a few 100% full black and colour pages that will empty the ink cartridges and trigger you a new ink shipment.




My profile on LinkedIn

View solution in original post

1 person found this reply helpful
Was this reply helpful? Yes No
1 REPLY 1

‎09-24-2024 11:57 AM

HP Recommended

Are you still on instant ink plan? If yes print a few 100% full black and colour pages that will empty the ink cartridges and trigger you a new ink shipment.




My profile on LinkedIn

1 person found this reply helpful
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.