Insta Ink

[KSRP]

Hello, I have not received any ink for my printer. When I logged into my account it looks like my printer isn't connected to insta ink to know when printer ink is running low.

[Kuroi_Kenshi]

Hi @KSRP,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding Instant-ink!

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

Check Printer Connection

• Make sure your printer is turned on and connected to the internet. If using Wi-Fi, ensure the signal is stable. If using Ethernet, check that the cable is securely connected.

Reconfigure HP Instant Ink

• You may need to reconfigure your printer’s connection to HP Instant Ink:
  • Log in to your HP Instant Ink account at HP Instant Ink Login.
  • Go to the “My Account” section.
  • Select “Add printer” or update the printer settings.
  • Follow the on-screen instructions to reconnect your printer to the service.

Run Printer Diagnostic

• Use the HP Smart app or the printer’s built-in functionality to run a network diagnostic.
  • For HP Smart app: Open the app on your mobile device or computer, select your printer, and access the Diagnostic Tool.
  • For printer’s control panel: Navigate to Settings > Network Setup > Network Status or similar options.

Firmware Update

 Kindly refer to this link to update your printer firmware.

I hope this helps.

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Take care and have an amazing day ahead! 🚀

Best regards,