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‎11-23-2024 09:47 PM

HP Recommended

I keep getting a message headed "Cartridge Problem".

The event codes are: 17.03.65, 17.01.65 and 17.02.65. These may relate to the 3 missing cartridges (Yellow, cyan and magenta). However I have run the printer using only a single black cartridge, as I only need to print in black, however the printer will not run at all now and all I get are the missing cartridge messages.

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