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Guidelines
If you're having print quality issues Click here for more tips!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP DeskJet 2855e All-in-One Printer
macOS 12.0 Monterey

Does the Instant Ink program require the printer to be always turned on?

1 REPLY 1
HP Recommended

Note that this is a user to user forum and I am just the messenger of this bad news: Instant ink and other "plus" subscriptions require that your printer be able to phone home.  If you connect the printer with a USB you must also connect it to a network. for internet access.

 

General help on instant ink management

I do not have an instant ink printer. My understanding is that if you run out of ink, or you cancel your subscription, you can use genuine Hewlett Packard cartridges either original or refilled. They must have an HP chip in the cartridge.
The below type is unlikely to work.

BeemerBiker_0-1741295268736.png

Instant ink cartridges can only be used when the ink subscription is active.  


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