Instant Ink tri-color not compatible suddenly,

[btyo28]

I have an instant ink tri-color cartridge that suddenly says

it's not intended for use with this printer, after many months of light use..

Tried all the fixes to no avail. Instant Ink won't send

a new cartridge until the error is fixed. **bleep** ?

The program wants me to BUY a new cartridge.

If I have to do that, I don't need Instant Ink.

I do have a back up printer when needed.

[Kumar0307 · Accepted solution]

@btyo28, Welcome to the HP Support Community!

As the issue is related to Instant ink cartridges, I need more information to help you out.

Since the instant ink account details are confidential, please send me the required information via private message.

I am sending you a private message with the information required.

• In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

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Have a great day! 

[btyo28]

Thank you ! 😃