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Purchasing a new HP printer and will transfer Instant Ink account to new item. But the new printer comes with 3 months free Instant Ink. How do I ensure that my Instant Ink monthly payments are suspended for the three months?

1 ACCEPTED SOLUTION

Accepted Solutions
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@baldbeard99,

 

Welcome to HP Support Community,

 

Thank you for posting your query.

 

You may refer this document about Instant Ink account management.

 

I hope this helps.

 

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

 

Take care and have a good day. 

 

If this reply nailed it, 🔨 mark it as the "Accepted Solution"—it’s like a spotlight for future problem solvers.  And clicking 'yes' under 'Was this reply helpful?' is the cherry 🍒 on top of the solution sundae. Sharing is caring! 💕

 

Regards,

Garp_Senchau
I am an HP Employee

View solution in original post

2 REPLIES 2
HP Recommended

@baldbeard99,

 

Welcome to HP Support Community,

 

Thank you for posting your query.

 

You may refer this document about Instant Ink account management.

 

I hope this helps.

 

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

 

Take care and have a good day. 

 

If this reply nailed it, 🔨 mark it as the "Accepted Solution"—it’s like a spotlight for future problem solvers.  And clicking 'yes' under 'Was this reply helpful?' is the cherry 🍒 on top of the solution sundae. Sharing is caring! 💕

 

Regards,

Garp_Senchau
I am an HP Employee

HP Recommended

Purchased new printer (Office Jet Pro 9120e). During set-up the printer software recognised that I already had an Instant Ink contract and transferred it to the new printer inclusive of the three free months. Will see what happens at the month end!

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