• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
If you're having print quality issues Click here for more tips!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎08-06-2024 01:03 PM

HP Recommended
Product: HP ENVY Photo 7855 All-in-One Printer

So I have wasted hundreds and hundreds of dollars in ink and photo paper playing "match the right drop-down menu options" when HP has absolutely no guidance anywhere to explain what one option vs another actually means. I've gone through the manual - generic, a joke!  I've gone through online help and explanations - same. Everything is too general and does not help.  I am at my wits end and about to throw the printer off the balcony!  No matter what I select, the end result of a beautiful color image comes out printed as gray with a hint of blue - no reds, or yellows, or sepia any other color or shade.  For example, of dialog choices:  color handling - printer manages or photoshop? printer profile? rendering intent? and dozens of choices within...  How does one select what is not explained? Can someone please, please, please, set me on some path, or direct me to the right source, to understand these menu options so I can make informed choices? Or, is something just wrong with my printer? Any help and I'll be your friend forever.... 

Category:
1 REPLY 1

‎08-06-2024 01:34 PM

HP Recommended

Can you print a print quality page from the printer's menu, scan and post here?




My profile on LinkedIn

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.