Just purchased new 902 XL ink cartridges in all colors- cyan won't print

[djon141]

Just purchased new all colors 902 XL ink cartridge. Printer recognizes all as a genuine hp cartridge and seems to be fine. cyan does not print at all. I have done so many cleanings that all but the cyan are not out of ink (literally lost almost $100 of ink). Nearest post to this one, the answer was: you need a new printer. That cannot be the answer to my question here. all of them work EXCEPT the cyan (well now the others are out... so I guess they dont work anymore either)

[TEJ1602]

@djon141, Welcome to HP Support Community!
 

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[JohnH1188]

I have the same printer and have the same problem with the cyan cartridge.  The other 3 work fine.  Oh - I'm using the standard cartridges, not XL.

[HFB]

I have exactly the same problem with cyan cartridge. Had problem since about October 2020. HP support very helpful and eventually sent me a new printer. Arrived approx 2 weeks ago. All printed fine for first day. Now no cyan - what is going on. This is now affecting my work.