• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
If you're having print quality issues Click here for more tips!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎01-07-2023 12:32 PM

HP Recommended
Product: HP Color LaserJet CP1215 Printer

> I have a Color LaserJet CP1215 printer & running Windows 10.

> I understand "Toolbox Software" is unavailable for Windows 10.

> Toolbox Software was used to determine cartridge [ink dust] levels.

 

Q: How can I determine ink levels "without" the Toolbox Software ?

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-07-2023 01:15 PM

HP Recommended

I answered my own question re: LaserJet CP1215 Ink Levels

1. Go to Control Panel
2. Go to Devices and Printers
3. Right Click on HP Color LaserJet CP1215
4. Scroll Down to Printing Preferences & Click HP Color LaserJet CP1215
5. Go to Services
6. Scroll to Print Supplies Status Page
7. Click on Go

This solution will provide a print out only. Not a display window.

View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2

‎01-07-2023 01:15 PM

HP Recommended

I answered my own question re: LaserJet CP1215 Ink Levels

1. Go to Control Panel
2. Go to Devices and Printers
3. Right Click on HP Color LaserJet CP1215
4. Scroll Down to Printing Preferences & Click HP Color LaserJet CP1215
5. Go to Services
6. Scroll to Print Supplies Status Page
7. Click on Go

This solution will provide a print out only. Not a display window.

Was this reply helpful? Yes No

‎01-07-2023 01:47 PM

HP Recommended

Hello @Lee_2023 ,
Welcome to the HP Support Community!

Andr1611_0-1673124396093.png

I hope, you install the product software?

 

Hope this helps! Keep me posted.
Andr-1611

If my post resolved your problem please mark this post as an "Accepted Solution".
Or click on the YES button to reply that the response was helpful and/or to say “Thank You”.

I'm not an employee of HP, I'm as volunteer here.
        
Inquiries via private messages (PM) cannot be answered.
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.