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Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.
Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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We've been struggling trying to improve our print quality. Toner levels are all fine, and they weren't replaced that long ago. I am attaching a print quality page here to start. Black looks fine, though there is still some purple extending vertically through the entire page. Any thoughts? Imaging drum need replaced? Cleaning pages don't ever seem to help.
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Likely you have a bad magenta cartridge. The drums are part of the toner cartridge.
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I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
HP Recommended
Likely you have a bad magenta cartridge. The drums are part of the toner cartridge.
If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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Thank you so much for your time. Yes, it appears the cartridges I bought were bunk. First photo is after changing the magenta. Still some white streakiness going on, and blobs of random color when printing blank pages. After changing the other two, everything looks great! So, I guess you should be careful which cartridges you buy....
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