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‎10-25-2022 09:22 PM

HP Recommended
Product: HP Color LaserJet Pro MFP M281cdw
Operating System: Microsoft Windows 11

I have MFPM281cdw laser printer and have been experiencing issues with faded colors. Below are some of the errors i see in the event log. Appreciate if you can provide resolution:

1054.14001538Color plane registration sensor error
954.11021538Magenta Density Range Error
854.14001509Color plane registration sensor error
754.11021509Magenta Density Range Error

 

My printer is out of warranty. Kindly advise how i can get this resolved.

 

Thanks

Das

Category:
1 person had the same question
6 REPLIES 6

‎10-26-2022 02:02 AM

HP Recommended

In what kind of environment is the printer used?

A dirty laser can cause a faded print, and the laser gets dirty from a dusty and smoky environment.

 




My profile on LinkedIn

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‎10-26-2022 05:56 AM

HP Recommended

Hi Valsimot, i use the printer in home environment. It's in my home office. Is there a way to clean the laser / sensor?

 

Also i updated the firmware yesterday and since then getting 49 service error and keeps initializing on loop

 

https://h30434.www3.hp.com/t5/Printing-Errors-or-Lights-Stuck-Print-Jobs/Color-LaserJet-Pro-MFP-M281...

 

 

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‎10-29-2022 11:48 AM

HP Recommended

I am having a very similar problem with the same printer. It is printing black ok, but anything with color in it looks like it has about 25% of the toner needed for the image. Have you had any luck/fixes? 

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‎10-30-2022 07:25 PM

HP Recommended

Hi, no luck so far. Tried reaching out to Support but waiting

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‎11-03-2022 09:56 AM

HP Recommended

Thanks, let me know! I am trying to just print a series of full color pages in hopes that something will click, but no luck yet...

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‎12-10-2022 09:40 AM

HP Recommended

Did anything ever help?

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