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Printing Blank Pages via USB OTG? Here’s How to Fix Your OfficeJet! Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎09-18-2025 03:34 PM

HP Recommended

Ok. Thanks a lot. I have a complete set of HP cartridges in their wrappings. I guess I'll try them to see if that makes a difference.

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‎09-22-2025 05:32 AM

HP Recommended

Thanks for your feedback.

Let me know the results.

Kind Regards
Andr-1611

If my post resolved your problem please mark this post as an "Accepted Solution".
Or click on the YES button to reply that the response was helpful and/or to say “Thank You”.

I'm not an employee of HP, I'm as volunteer here.
         
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‎09-22-2025 07:28 AM

HP Recommended

I replaced all non-HP cartridges and let the printer update the firmware and now the printer seems to be working as intended. Thanks a lot. 👍

1 person found this reply helpful
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‎09-22-2025 01:11 PM

HP Recommended

Thank you for your feedback.
That's very good news.


If you continue to follow this advice, you will enjoy excellent quality prints from this HP product for a long time to come.
With this in mind, I wish you many high-quality prints and long-lasting enjoyment of this HP quality.
I am one of these users, an HP expert.

 

Best regards

Andr-1611

I'm not an employee of HP, I'm as volunteer here.
         
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