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‎03-17-2022 05:06 PM

HP Recommended
Product: HP LaserJet Pro 400 color Printer M451dn
Operating System: Microsoft Windows 10 (64-bit)

Color calibration is off - when I run the color calibration routine and look at the printed page of colored squares they are shifted down and overlapping. I have updated firmware to latest available on HP website. Ran the cleaning diagnostic, reset to factory defaults, reboot. Ran the color calibration routine several times. Anything missing I can do or is this printer done?

Category:
7 REPLIES 7

‎03-17-2022 06:27 PM

HP Recommended

Hi,

 

we need the following reports:
1. supplies status
2. diagnostic page (the last)
3. service page

 

upload here, click on the icon "Insert photos", "Set format = Large", original size at least 200 KB.
But before you must remove or delete the personal data and printer serial number on the printout.

 

Regards
Andr-1611

I'm not an employee of HP, I'm as volunteer here.
        
Inquiries via private messages (PM) cannot be answered.
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‎03-18-2022 08:45 AM

HP Recommended

I do not see a "insert photos" icon, nothing appears clickable.

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‎03-18-2022 08:52 AM

HP Recommended

You can try performing a factory reset and then 3 full calibrations. Sometimes that is the only way to get rid of inaccurate data.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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‎03-18-2022 08:57 AM

HP Recommended

Is this "factory reset" you speak off different from the one I did using the menu tree on printer console? 3 full color calibrations?

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‎03-18-2022 09:47 AM

HP Recommended

I see now, posting photos now....

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‎03-18-2022 10:00 AM

HP Recommended

M451dn Color Calibration.pngM451dn Diagnostics.pngM451dn Service Page.pngM451dn Supplies Status.png

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‎03-18-2022 08:40 PM

HP Recommended

Reposting this one.M451dn Supplies Status.png

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