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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- M750 Laserjet Missing print issue Magenta 70% OK

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07-02-2024 01:46 PM - edited 07-02-2024 02:08 PM
Hi There
I own a M750 laserjet However the Magenta is not printing I believe its the missing print issue involving the alienation tab on the toner on other models
I have calibrated numerous times when i print out the supplies page it says 70% for magenta but does not show any colour like the other cartridges
Also when running a test all the pages print out there full colour but the magenta only prints half the page and bleeds off
Please Help
07-02-2024 02:06 PM
Press following buttons:
Home -> Administration -> Troubleshooting -> Diagnostic test -> Disable cartridge check.
Remove M toner and swap it with a any other toner, print full color page with all colors, if the M is still missing then you have a toner cartridge issue.
07-02-2024 02:48 PM
Hi
Thanks for the quick reply i have followed the steps you suggested however i dont know if ive done something wrong when trying to print after
(Home -> Administration -> Troubleshooting -> Diagnostic test -> Disable cartridge check.
Remove M toner and swap it with a any other toner)
I am getting this message
07-03-2024 02:10 PM
When the sheet comes out of the printer with printed side facing down is the blank magenta side close to front or back side of the printer? If close to the front side could be a main drive that is responsible for toner alienation.