Magenta Misaligned

[icehead]

Every time I print, the magenta is misaligned. No matter how many times I clean the printheads or try to align them, or clean the cartridges, it always is off center and ruins the entire photo. Please help me fix this, this is the only printer I have and my warranty ran out.

[Raj_05]

Hi @icehead,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I'm sorry to hear that you're experiencing alignment issues with your HP ENVY Photo 7855 printer. Here are some steps you can try to address the misalignment.

Check Paper and Tray Alignment:

• Make sure that the paper is loaded correctly in the paper tray and that the paper guides are snug against the paper.

Update Printer Firmware:

• Ensure that your printer has the latest firmware installed. You can check the HP website for any available firmware updates for your specific printer model.

Print a Print Quality Diagnostic Page:

• Most printers have a function to print a diagnostic or alignment page. Check your printer manual for instructions on how to print one. Analyze the page for any misalignment or issues.

Manual Printhead Alignment:

• Some printers allow for manual adjustment of printhead alignment. Refer to your printer manual for instructions on how to perform manual alignment if your printer supports this feature.

Check for Software Updates:

• Ensure that your printer software on your computer is up-to-date. You can check the HP website for the latest software and driver updates for your printer model.

Clean the Printheads:

• Use the printer's built-in cleaning utility to clean the printheads. Follow the instructions in your printer manual for guidance on how to perform this task.

Replace the Ink Cartridges:

• If the issue persists, try replacing the magenta ink cartridge. Sometimes, a faulty or low-quality cartridge can cause alignment problems.

Remember to refer to your printer manual for specific instructions and details related to your HP ENVY Photo 7855 printer model.

I hope this helps. 
 

Take care and have a good day.

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Alden4
HP Support