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Samsung M2835DW
Microsoft Windows 10 (64-bit)

Hi, I’m getting black marks on the edge of printouts. Have cleaned drum and roller but hasn’t made any difference. Any advice on possible fixes would be greatly appreciated . Thank you

D7571307-0616-40EC-87C6-10DEAF6BACE6.jpeg

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Replace drum.




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2 REPLIES 2
HP Recommended

Replace drum.




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HP Recommended

Thanks Valsimot for your advice,  I'll pick up a new drum.

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