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Guidelines
If you're having print quality issues Click here for more tips!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎01-07-2025 02:44 AM

HP Recommended

Recently we moved from US to India. The HP Envy 4520 is unable to connect to web services from INDIA location for HP Instant Ink. The original cartridge is HP63 and in iNdia the compatible one is HP803. Would like to change to India by performing a location reset. also, I had a lot of left over pages in my account which i paused during this move, can I re-use those ?

1 REPLY 1

‎01-07-2025 04:34 AM

HP Recommended

Try here at the Get HP Instant Ink Support Website
-or-
Contact the team at HP Instant Ink Support during business days and hours available in your region.
-or-
General help on instant ink management

Below are some official guides that might answer one or more of your questions

Instant Ink account management

Solve Instant Ink cartridge and printer problems

Instant Ink shipment questions

Fixing Instant Ink cartridge errors

Enrolling in HP Instant Ink

Cancel your ink account

HP printers - Fixing Instant Ink enrollment error codes (HP Smart app)

HP printer ink cartridge issues including 'Incompatible', 'Missing', 'Failure' and enrollment errors

Check HP printer ink or toner levels

Terms of service including phone contact information


Instant Ink - Terms of Service - USA
Instant Ink – Terms of Service - UK
TERMINI DI SERVIZIO DI HP INSTANT INK - Italy
Instant Ink - Terms of Service - Ireland
CONDITIONS GENERALES D’UTILISATION DU SERVICE HP INSTANT INK - France



While HP Instant Ink printers can be used with no subscription, select HP Plus printers may require a subscription to operate.

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