My Envy Inspire 7900s ink jet printer has streaks in the printing

[reble1]

My Envy Inspire 7900s ink jet printer has streaks in the printing. I was trying to print a shipping label.  Some of the lines don't print right.  I can get the ink cartages  out but I don't know how to pull the print head so it can be cleaned. How do I pull the print head so I can clean it

[Irfan_06]

HI @reble1,

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

I see that you are facing an issue with print quality on your Printer.

Kindly refer to the steps on this link and let me know if that resolves the issue.

Also, update the printer firmware using this link.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

I hope this helps.

Take care and have a great day ahead!

Irwin6

HP Support

[reble1 · Accepted solution]

I ran (clean smear) 3 times and each time the page came out completely BLANK nothing on the page perod.  Iran the cartage  aliment chart  Then I typed in on word pad and old saying from the days of fixing type writers ( The quick brown fox jumped over the lazy dogs back)  and every is now working 100% fine.

Thanks for the help.

[Irfan_06]

Hi @Irfan_06,

That's great! Happy to hear that the issue has been resolved. I appreciate your efforts in performing the steps to fix it and If you need further assistance feel free to reach out to us.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Take care and have a great day ahead!

Irwin6

HP Support