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‎09-02-2025 07:17 AM

HP Recommended

My printer won't print - I geta box saying it can't recognise a printer and that's it.

1 REPLY 1

‎10-11-2025 12:01 AM

HP Recommended

Hello Dominican60 ,

Thank you for reaching out. Regarding your query on Smart Tank 7005 printer that does not seem to be recognized that you’re experiencing.


Kindly review the instructions as below :

- please share more details about both printer and devices you are connected with

- we recommend both printer and device to be HP only

- We at HP do not encourage using 3rd party accessories or devices , hardware upgrades unless advised in any form of hp documentation

- Find all relevant guides and drivers from the support page here on best effort basis with the limited details that we have about the device  -

https://support.hp.com/in-en

https://support.hp.com/za-en/product/setup-user-guides/hp-smart-tank-7000-series/model/2100178899

https://support.hp.com/lv-en/document/ish_3666269-3612259-16

https://support.hp.com/in-en/document/ish_12490059-12490108-16

 

This will help us narrow down the cause and suggest the best fix

 

 

I am an HP Employee. Although I am speaking for myself and not for HP.
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