My deskjet 2600 prints only black and only prints color using diagnostic tools..

[Lavenderblue412]

I have a deskjet 2600 printer. It is only printing black and white and when I look for the color button the only button is for black only .it prints in color using the diagnostic tools. Anybody have any ideas to try. 
thank you 

[Kuroi_Kenshi]

Hi @Lavenderblue412,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding your printer!  

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

1. Check Print Settings

• On your computer, go to Control Panel > Devices and Printers.
• Right-click on your HP DeskJet 2600 and select Printing Preferences.
• Look for a setting labeled "Print in Grayscale" and make sure it is unchecked.
• Save changes and try printing again.

2. Ensure Color Ink is Not Depleted

• Open the HP Smart app or Printer Software on your computer.
• Check the ink levels to see if the color cartridge is low or empty.
• If needed, try replacing the color cartridge.

Refer to this link for further assistance: HP DeskJet 2600 Printers - Color or Black Ink Not Printing | HP® Support

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?"—your feedback not only keeps us going but also helps others find the solution faster! 👍✨

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Best regards,