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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
RedAngellion
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My printer is printing with large gaps of missing ink

HP Recommended
Envy 4520
Microsoft Windows 10 (64-bit)

My HP Envy 4520 is printing pages with huge gaps in the ink. It's hard to explain but here are some pictures to show what's going on. The page I printed VS how it turned out:

 

https://imgur.com/a/LuQReJt

 

It was happening with an old set of ink cartridges, and I had a set of unopened Instant Ink cartridges waiting to be installed so I switched those in and nothing changed. I've tried running the cleaning service and all that and still no change.

 

Please help!

 

 

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ShlomiL
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HP Recommended

Hi,

Please try aligning the print cartridges and check if that may help, please see Step 12: Align the printer below:

https://support.hp.com/us-en/product/hp-envy-4520-all-in-one-printer-series/5447920/document/c047184...

 

Also, try changing the print quality to Best and check if you may get better results then.

 

May you see any difference then?

 

 



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RedAngellion
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I can't even perform an alignment because the alignment page comes out to terribly that the scanner doesn't detect it.

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RedAngellion
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I removed the black cartridge and printed in single cartridge mode and the quality is great. It appears the black cartridge I got from HP Instant Ink is bad. What's the best way to resolve this and get a replacement cartridge?

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