No ink flow and can't clean printheads HP F380

[Leesbadprinter]

The black ink has stopped coming out of my new print cartridge after printing around 10 sheets. The advice everywhere tells me to clean printheads but when I select 'Clean Printheads' with the HP Print and Scan Doctor, nothing happens; there's a brief loading bar and then the printer does nothing.

[sandytechy20]

@Leesbadprinter

Welcome to the HP support community.

I understand that you are getting print quality issues, and I am glad to assist you.

Run the clean print cartridges utility

Make sure that there is plain white paper in the input tray.

• Open the Printer Toolbox.
• Open HP Solution Center.
• Click Settings.
• Click Print Settings.
• Click Printer Toolbox. The Printer Toolbox dialog box displays.
• Click the Device Services tab.
• Click Clean the Print Cartridges.
• Follow the instructions that display on the screen.
• Examine the test page that prints. If the print quality of the page is good, click Done and stop here.

Refer to this HP document for further assistance:- Click here

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others. 

Cheers.