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HP Recommended
Envy 4527
Microsoft Windows 10 (64-bit)

I can print in colour from iPad but no option in windows 10 to print in colour from laptop 

1 REPLY 1
HP Recommended

@oc12c84, Welcome to the HP Support Community! I’m here to help.

 

I see that you are not able to print in color from your Win 10 PC. Install the printer using the TCP/IP port:

Check for any pending Windows updates first.

  1. On the PC, go to Control panel > Devices and printers > Remove the existing printer entry > click on Add a printer(at the top) 
  2. Under 'Choose a device or printer', click on 'The printer I want isn't listed'.
  3. Select 'Add a printer using a TCP/IP address'
  4. Find the IP address of the printer by tapping on the wireless/ethernet icon on the printer screen
  5. Type in the 'IP address in Hostname or IP address' box, click next
  6. Proceed to the next steps by following the on-screen instructions.
  7. Try printing in color. Do not use any HP apps to print. Open File > Print.

Hope this helps! Let me know how it goes. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day! 

KUMAR0307
I am an HP Employee

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