• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎03-28-2021 01:49 PM

HP Recommended
Product: HP Neverstop Laser MFP 1202w
Operating System: macOS 10.15 Catalina

Printer has been working fine, but suddenly, blank pages come out of the printer. I assumed it was out of toner since I've only ever added the toner that comes with the printer, so I refilled the toner reservoir from a new toner cartridge and the toner level indicator says it's full, but that hasn't solved the problem. Inspected the cartridge drum, and it looks fine, but still getting blank pages. This is a sudden change, as prior to about 30 minutes ago, it's been printing fine and I've been extremely happy with the printer. 

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎03-29-2021 07:20 AM

HP Recommended

Never mind on this. User error. What I was trying to print was a PDF of a TurboTax tax return, which was password protected for printing. I printed something else, and it worked fine, and when I opened the return using the print password, it prints just fine. False alarm.

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎03-29-2021 07:20 AM

HP Recommended

Never mind on this. User error. What I was trying to print was a PDF of a TurboTax tax return, which was password protected for printing. I printed something else, and it worked fine, and when I opened the return using the print password, it prints just fine. False alarm.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.