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Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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Officejet 6812

So it was printing color one day, they stopped the next. so I troubleshooted every method possible for a couple of days then caved and got new ink (even though the last ones were not empty) and it still is not working. The print quality diagnostic wont print ANY color, just black and white. I have cleaned everything can can be cleaned and everything is updated. I am so confused. 

 

I have used 40% of my black in troubleshooting and this is just starting to get ridiculous and expensive. 

 

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@jlatt94

 

Welcome to the HP support community.

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

Sandytechy20
I am an HP Employee

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