OfficeJet 3833 Region Reset

[Nal_NR]

Thanks for confirming @Hudson-LTV,

I have shared details via private message. Follow the instructions and send the values via private message only. 

Thank you

[Hudson-LTV]

I still haven't received help.

I have sent several private messages explaining the issue and have been ignored over and over again.
I still need help

[Steveb131]

I have this same problem 

[Nal_NR]

Hi @Steveb131,

Welcome to the HP Support Community. 

Do not worry, I'd be happy to help you! 

To be able to answer you effectively, we need some information.

May I have the exact product name and number? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

[Steveb131]

HP OfficeJet 3833

[Nal_NR]

Hi @Steveb131,

Thanks for writing back. Have you changed your region/country?

If yes, We need to perform a regional reset on the printer to resolve this issue.

The reset instructions are specific to your printer and performing those steps on a different printer may brick the device.

I've sent you a private message with reset instructions, follow the reset instructions to perform a full reset and re-initialize the printer.

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

NOTE: regional reset is attempted on a best-effort basis, it might not work on all printers. 

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Yes" on the bottom right to say “Thanks” for helping