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HP Recommended
HP OfficeJet 4652 All-in-One Printer
Microsoft Windows 11

OfficeJet 4650 All-in-One Printer will only print color in test mode

1 REPLY 1
HP Recommended

@EdB46, Welcome to HP Support Community,

 

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

 

If your HP OfficeJet 4650 All-in-One Printer is only printing color in test mode and not in regular printing activities, there may be a few reasons and several steps you can take to resolve the issue:

Check Printer Settings: Ensure the printer's settings in your computer's print dialog are set to print in color for standard print jobs. Sometimes, the print settings might be set to "grayscale" or "black & white" mode, causing the printer to print only in those modes during regular operations.

Driver Update: Make sure your printer driver is up-to-date. An outdated printer driver can lead to compatibility issues and printing errors. Visit the HP website for the latest driver updates for your printer model.

Ink Cartridge Issues: Double-check that the ink cartridges installed are properly seated and have sufficient ink levels. Sometimes, replacing or reseating the cartridges can resolve color printing issues.

Test Prints: Perform a Printer Status Report or a Print Quality Diagnostic Report to determine if there are any errors. These tests can be initiated from the printer's control panel under the "Setup" and "Tools" menus. They can help identify the source of print quality issues that may be causing the printer to not print color properly.

Color Calibration: The printer might require alignment or calibration. You can perform an extended self-test report, which includes color and black ink cartridge test patterns. 

Reference: Color calibration | HP® Support

 

Also, you may refer to this guide: HP OfficeJet 4650 printers - No black ink, wrong colors, other print quality issues | HP® Support

 

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

 

Take care and have a good day. 

 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards,

Garp_Senchau
I am an HP Employee

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