Older generation cartridge error

[jvwhy]

The site I am aware of now says "This is where we usually host downgrade firmware files but HP filed a DMCA take down notice. We had to remove the files because HP doesn't want you to downgrade your firmware and get around HP's monopolistic and anti-competitive techniques of stopping aftermarket cartridges. Please call, email or tweet your local government official and tell them HP shouldn't be allowed to stop you from using aftermarket cartridges by forcing firmware updates on their customers."

HP is blocking the ability to downgrade and enable using their own previously purchased ink.

Yes it is unfair, ridiculous and should be illegal for them to do this.

[ScottyCAD]

The firmware download is no longer there

[ScottyCAD]

I have the same problem of the older generation cartridge error. I will never buy another HP product.

[Betty0610]

@AL224 @jvwhy @ScottyCAD

Welcome to the HP Support Community.

I'd be happy to help.

Which Printer do you have?

Let us know 🙂

Thanks!
 

[Yo_misma]

Hey dile a tus jefes que es inaceptable este error, y que nunca vulevo a comprar una printer Hp.

[Betty0610]

@Yo_misma

Welcome to the HP Support Community.

We advise you to post your question in English to insure a quick response for the Community. This can also help other users to take advantage of your post, in the case they have the same question.

Or, if you prefer, you can visit the HP Support website, to find the support channel for your region.

If you would like to thank me for my efforts to help you, feel free to give me a virtual high-five by clicking the "Thumbs Up" icon below, followed by clicking on the "Accept as solution" button.

Have a great day!

[Paul__W]

HP YOU ARE AN ABSOLUTE DISGRACE. HOW DARE YOU DECIDE MY CARTRIDGES ARE NOW INVALID FOR MY PRINTER. I BOUGHT THE PRINTER BECAUSE I HAD A FEW CARTRIDGES SAVED. NOW I CANT USE THEM. YOU ARE A DISGUSTING COMPANY. I AM DUMPING YOUR **bleep**TY PRINTER AND BUYING AN EPSON. AT LEAST I CAN BUY INDIVIDUAL COLOUR INK FOR EPSON AND I DONT HAVE TO THROW AWAY THE COLOUR BLOCK JUST BECAUSE I RAN OUT OF ONE COLOUR...GOODBYE HP. I DOUBT IF WHAT YOUR ARE DOING IS EVEN LEGAL.

[Jeffrey_Hunter]

I cannot believe how terribly HP is handling this issue. We pay a premium for HP printers and ink. I have an "HP OfficeJet Pro 8740". I went to the "HP Printer Firmware Downgrade Download" page which shows "We had to remove the files because HP doesn't want you to downgrade your firmware and get around HP's monopolistic and anti-competitive techniques of stopping aftermarket cartridges." What a disgrace. I have a handful of ink cartridges that appear to be obsolete. I need to know what can be done. 

[Jeffrey_Hunter]

I agree with you. HP knows exactly what they are doing is wrong.

[Jeffrey_Hunter]

I agree with you. @Betty (HP) - provide a solution for all people in this thread. Is HP this desperate for revenue? This needs to be escalated.