Only printing black and yellow . Already did the three levels of cleaning

[Jerrywit1]

Only printing black and yellow —already did the three levels of cleaning printheads

[Raj_05]

Hi @Jerrywit1,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If your HP Officejet 6600 printer is only printing in black and yellow despite cleaning the printheads, here are a few additional steps you can try.

Check Ink Levels: Ensure that the cartridges for other colors (cyan and magenta) have sufficient ink. Sometimes, cartridges may be low or empty, which could cause the printer to print only with available colors.

Manual Cleaning: If the automated printhead cleaning did not resolve the issue, you can manually clean the printhead. Here’s how you can do it:

• Remove the ink cartridges.
• Dampen a lint-free cloth with distilled water.
• Gently wipe the printhead to remove any dried ink or debris.
• Allow the printhead to dry completely.
• Reinstall the cartridges and perform a test print.

Align Printhead: It’s possible that the printhead alignment is off, which could cause it to not dispense ink properly for certain colors. Most printers have an option to align the printhead through the settings menu. This process helps ensure that each color prints correctly.

Update Printer Firmware: Sometimes, printer issues can be resolved by updating the printer’s firmware. Check HP’s official website for any available updates for your printer model.

Replace Cartridges: If none of the above steps resolve the issue, consider replacing the ink cartridges, especially if they are old or have been refilled multiple times. Faulty cartridges can sometimes cause color printing problems.

By following these steps, you should be able to troubleshoot and hopefully resolve the issue of your HP Officejet 6600 printer only printing in black and yellow.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support