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Guidelines
Printing Blank Pages via USB OTG? Here’s How to Fix Your OfficeJet! Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP OfficeJet Pro 9025 All-in-One Printer

MY PRINTER SAYS THE YELLOW CARTRIDGE IS MISSING OR DAMAGED  IT IS BRAND NEW CARTRIDGE 

THE PRINTER WONT PRINT WITHOUT CARTRIDGE REPLACED   IS THERE A WAY TO OVERRIDE THAT UNTIL

I CAN GET A NEW CARTRIDGE?  I ONLY NEED THE BLACK  

THANK YOU

1 REPLY 1
HP Recommended

HP printer ink cartridge issues including 'Incompatible', 'Missing', 'Failure' and enrollment errors

 

Remove the defective cartridge.

Configure the printer to print black only (not gray or mono)

There are a few printer that can print with a cartridge missing.  I do not know about yours

 

To check if an HP ink cartridge is genuine, look for a security label on the cartridge, scan the QR code on the label with your phone, and then go to HP's website hp.com/go/ok to verify the serial number on the label; if the label appears tampered or the serial number doesn't validate, the cartridge is likely not genuine.


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