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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎06-30-2022 07:33 AM

HP Recommended
Product: HP ENVY Photo 7130 All-in-One Printer
Operating System: Microsoft Windows 10 (32-bit)

HP ENVY PHOTO 7130 WITH INSTANT INK SERVICE. PROBLEMS WITH PRINTINGS WHICH ARE NOT COMPLETE. THE CARTRIDGES SEEM TO BE OK. ANY IDEA OF WHAT COULD BE THE PROBLEM? THANKS FOR YOUR HELP.

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎07-08-2022 06:51 AM

HP Recommended

@PGirl

Thank you for posting back. 

Kindly perform the steps mentioned in this document - Black or Color Ink Not Printing, Other Print Quality Issues By the end of the article you will be able to isolate the issue.
 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

View solution in original post

1 person found this reply helpful
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5 REPLIES 5

‎07-04-2022 08:29 AM

HP Recommended

@PGirl

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, to provide an accurate resolution, I need a few more details:

  • Have you tried printing from a different application or device? 
  • What's the application you are trying to print from? 
  • Does the copy print out the same way? 
  • Did you make any changes to your printer? 

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

Was this reply helpful? Yes No

‎07-07-2022 07:32 AM

HP Recommended

I only print from a laptop and making some tests I realized that the problem must be the black cartridge. In fact I printed an excel table which was partly black and partly colored and the uncomplete print is the black one.

Any solution?

Thanks. 

Was this reply helpful? Yes No

‎07-08-2022 06:51 AM

HP Recommended

@PGirl

Thank you for posting back. 

Kindly perform the steps mentioned in this document - Black or Color Ink Not Printing, Other Print Quality Issues By the end of the article you will be able to isolate the issue.
 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

1 person found this reply helpful
Was this reply helpful? Yes No

‎07-08-2022 07:18 AM

HP Recommended

Solved. Thanks.

Was this reply helpful? Yes No

‎07-11-2022 12:36 PM

HP Recommended

@PGirl

I am glad to know that you managed to resolve the issue. Please reach out again for any further assistance.

Have a nice day ahead.

ECHO_LAKE
I am an HP Employee

Was this reply helpful? Yes No
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