Pen in left chute has error (16)

[LipakPC]

The printer couldn't print error is showing continuously... And HP Smart is showing Cartridge Problem... And my printer HP Ink Tank 319 is blinking continuously... What to do ? Please get me solution...

[Nal_NR]

Hi @ LipakPC,

Welcome to the HP Support Community

 I understand that you are getting a cartridge problem. I'd like to help!

Does the issue persist when you make a copy from your printer?

Are you using HP original ink to print?

Visually check the printer ink levels using the ink tank window.

Try the steps recommended below.

Print a Print Quality Diagnostic page

To resolve many print quality issues, print a Print Quality Diagnostic page, and then evaluate the results.

NOTE: 

To protect the printheads from drying out, always turn the printer off using the Power button, and wait until the Power button light goes out before unplugging the printer.

Press and hold the Start Copy Color button on the printer control panel for 3 seconds to print a Print Quality Diagnostic page.

Review the Cyan, Magenta, Yellow, and Black boxes, checking for missing colors, fading, and white lines.

If the color blocks do not show white lines and are not faded or missing, the printer is working correctly. Check for image resolution problems, application errors, or other issues that might affect the printout.

Refer to this article to further troubleshoot print quality issues with your printer. Click Here

Let me know if this helps!

Have a beautiful day ahead!

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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[Nal_NR]

Hi @LipakPC

As we did not hear from you, I'll be closing this case for now. Hope I was able to fix the issue. If you need further assistance, feel free to reach out to us.