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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Stova14
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Message 1 of 2
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Photosmart 5525

HP Recommended
HP Photosmart 5520
Microsoft Windows 10 (64-bit)

The black ink prints the "Print Quality Diagnostic"  report, but the rectangle does not print black.  Other printing will not print any black ink.  I have tried all of the alignments, etc.  What is next?

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Echo_Lake
HP Support Agent
HP Support Agent
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HP Recommended

@Stova14

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, to provide an accurate resolution, I need a few more details:

  • Are you able to make copies from the printer?
  • Did you make any changes to your printer? 

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

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