Pixelated Address on Envelope printed by Word

[joejoeyjoejoe]

When I print an envelope using Word, the text is pixelated.  Anything else I print is fine.  But when I print an envelope, no matter what the font or print quality specified, the font comes out pixelated.  Fuzzy around the edges.  

Drivers updated, Windows maint up to date.  Windows 11.  Office 365.  

Anyone else have this issue and fixed it?

[Kuroi_Kenshi]

Hi @joejoeyjoejoe,

Welcome to the HP Support Community! We're stoked to have you on board! 

To help us get started on resolving your issue, could you please share the model name of your device?

We're looking forward to helping you get back up and running! 

Best regards,

[joejoeyjoejoe · Accepted solution]

The model# is shown in the tags of the post.    HP Officejet Pro 7740

Found the solution here:  https://h30434.www3.hp.com/t5/Printing-Errors-or-Lights-Stuck-Print-Jobs/When-I-print-envelopes-in-w...  

Changed to use the HP print driver vs. the default Microsoft IPP Class Driver.   Problem solved. 

[Kuroi_Kenshi]

Hi,

A huge thank you for marking this post as the 'Accepted Solution'! We're thrilled that we could help resolve your issue. 

If you have any more questions or need further assistance, please don't hesitate to ask. We're here to help! 

Thanks again for your confirmation, and we wish you an amazing day ahead! 

Best Regards,