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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- Re: Print and scan quality issues

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03-29-2022 01:19 AM
Getting 5 small evenly spaced black "blotches" along left edge of all print pages, either via document feeder of flat glass ,
plus a vertical thin black line on mid to right side of pages printed via the document feeder only.
Have cleaned all surfaces and printed a cleaning page twice. Cleaning pages come out Ok, but then I print and problems have not been fixed.
Where do I go from here? I have tried the HP Virtual Assistant but got nowhere.
Solved! Go to Solution.
Accepted Solutions
03-29-2022 08:11 AM
Hello, welcome to HP Community forum.
Regarding the small line you need to clean the ADF glass (not the same printer but the direction is the same)
Regarding the dots, sounds like your drum unit has a small dent in it. Can you please print out supply status page from the reports menu from your printer and tell me the percentage of the supplies?
Just a electronics enthusiast trying to fix everything.
If this reply was helpful, click on the "yes" below to let others know. 🙂
If i solved your problem, please mark your thread solved:)
03-29-2022 08:11 AM
Hello, welcome to HP Community forum.
Regarding the small line you need to clean the ADF glass (not the same printer but the direction is the same)
Regarding the dots, sounds like your drum unit has a small dent in it. Can you please print out supply status page from the reports menu from your printer and tell me the percentage of the supplies?
Just a electronics enthusiast trying to fix everything.
If this reply was helpful, click on the "yes" below to let others know. 🙂
If i solved your problem, please mark your thread solved:)