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‎12-17-2024 02:53 PM

HP Recommended

All of my print cartridges are full, but I think something is wrong with the black ink. When I print anything black, it comes out kind of very dark purple, blues are aqua and anything green comes out pinkish. I was going to refill all of the ink containers with new ink, but I don't know how to get the ink out of the containers that is in there now. If it is a printer head issue, what printer head would I need to order and how do I install it?

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1 REPLY 1

‎12-19-2024 12:05 AM

HP Recommended

Hi @Kimbo312,

 

Welcome to the HP Support Community. 

 

I'd be glad to help you! 

 

To be able to answer you effectively, we need some information.

 

May I have the exact name and product number of the unit? Do not share any of your personal information such as serial, phone number, email ID, etc.

Nal_NR-
HP Community Moderator



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