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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- Print colour does not match original image

Create an account on the HP Community to personalize your profile and ask a question
06-27-2024 10:19 AM
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After the printer has already passed all its Print Quality checks,
If the print is not as wanted,
The image file can be edited using either HP Smart, Microsoft Photos, or a more sophisticated photo editing software.
Reference >> HP DeskJet, ENVY, OfficeJet 5000, 5200 printers - No black ink, wrong colors, other print quality is...
NOTE
HP Smart and Microsoft Photos employ a nearly identical tool set -- I do not know if edit results would also be identical.
The best and more complete control is derived from a true photo editing software -- the printed output, of course, is still interpreted by the printer.
Example - HP Smart - Windows - Scan > Scan content OR Import Image file > Tool Set > Adjust
HP_Smart_Win_Scan_Edit_Image_Set_3
Example - Microsoft Photos - Edit Options > Adjust
Note the example is from an older version of the Photos App -
The options are likely the same
Photos_Edit_Options_Adjust_1
Example - Irfanview (Windows) - Color Correction
Irfanview_Print_Color_Correction_2
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Third Party Software
Irfanview > Brilliant Free Photo Viewing, Editing, and Print Software
Irfanview provides an exceptional software experience that can be used for a variety of scan and print tasks, including custom print size, tiles, and the “Mirror” or horizontal flip function, and several other options not found elsewhere.
- Create a Restore Point (optional, recommended)
- Download the appropriate version (32bit or 64bit) of the program from the Website and install the program
- Additional information at the website, including: FAQ
NOTES
- Both 32bit and 64bit software versions for Windows are available.
- Irfanview is also available as a Windows 10 (or higher) Application from the Microsoft Store
For example,
Irfanview 64bit version – Information and Download
Software and All Plugins for 64bit version: https://www.fosshub.com/IrfanView.html
Plugins can be added to your installed Irfanview software.
For example, Plugins can be added to installed Irfanview software to open additional file types.
Open Installed Irfanview software > Help > Plugins
Includes Plugin for creating Multiple-page PDF files for images (Poster or large paper printing)
Includes access (where available) to Scan with HP Twain > Adjust settings > Save
How to find Help within the Irfanview software
Once installed, open the software > Tab Help
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References / Resources
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair
Open
Enter the device type and model name of your HP product
OR
Select a saved product from HP Account Dashboard
OR
HP ENVY 5032 All-in-One Printer
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People who own, use, and support HP devices.
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Question / Concern Answered, Click my Post "Accept as Solution"
