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‎10-12-2021 08:34 PM

HP Recommended
Product: Managed MFP E72525
Operating System: Microsoft Windows 10 (64-bit)

Dear all, 

 

I am using HP LaserJet Managed MFP E72525, and recently I have encountered the following issue

 

245101205_2648619875433182_6158285106624847903_n.jpg

 

As can be seen, all the horizontal lines are missing. Please take note that this has not occurred before. Please advise me. Thanks in advance.

 

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2 REPLIES 2

‎10-13-2021 02:07 AM

HP Recommended

Check if you had any system update that might mess with your printer driver, go to hp.com use the latest driver or even a Universal print driver might fix it.




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‎10-15-2021 08:32 PM

HP Recommended

Thank you. After removing the printer and reinstalling it, the issue still exists.

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