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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- Printer Issues

Create an account on the HP Community to personalize your profile and ask a question
03-23-2025 07:42 AM
Hi @XavierTRF
Welcome to the HP Support Community!
Thanks for posting your query! I'd like to help you with your Instant Ink issue.
Not to worry I'll do everything I can to help get this sorted for you. 😊
In order to locate your account, please provide either your registered email address or your Instant Ink account ID or the printer serial number via private message, and I'll look into this.
To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile name.
Note: Do not share any of your personal information in public, such as serial number, phone number, email ID, etc.
Take care, and have an amazing day!
Regards,
Hawks_Eye
If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks!