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Hello A few years ago I bought a printer in the USA. Now I live in Europe and the cartridges are not working. I need to de-regionalize the printer, could you please provide me with the codes to do so?

 

Printer Model: HP Tango

Region From: US

Region To: Spain

 

Here the information provided by HP Smart...

 

Número de serie de la impresora:[text omitted to protect user privacy]
Recuento total de páginas: 977
Id. del cartucho tricolor: 000ADD911059CC57
Id. del cartucho negro: 18346C811F410A59
RX (4 últimos dígitos): 0000

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @Sebas21,

 

Thank you for sharing the above information.

 

I've sent you a private message with the codes to perform the regional reset. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

 

Take care and have a good day.

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

View solution in original post

3 REPLIES 3
HP Recommended

Hi @Sebas21,

 

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

 

I see that you have already performed the steps to generate the regionalization codes.

To assist you further in generating the codes:

 

May I know which country did you move from and to?

 

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

HP Recommended

Hi @Irwin6,

 

I move from US to Spain.

 

Best

HP Recommended

Hi @Sebas21,

 

Thank you for sharing the above information.

 

I've sent you a private message with the codes to perform the regional reset. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

 

Take care and have a good day.

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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