Printer Regionalization Reset for HP2545 (from Asia to Europe)

[Mjaaaaaaaay]

I bought this printer(HP Deskjet Ink Advantage 2545) in Korea(Ink cartridge no.678) and moved to Poland(compatible Ink cartridge no.650). I understand that I should reset region to use cartridge I bought here.

Please let me know how to do regionalization reset.(from Asia ->to Europe) Thank you so much in advance.

[Betty0610]

@Mjaaaaaaaay

Welcome to the HP Support Community.

Yes, we'll have to do a region reset.

To do a printer region reset you need to meet the following conditions:

1. The printer should be connected using a printer USB cable to the computer.

2. You need to have the printer full feature software installed on your computer. 

3. You need to have all the cartridges either from the region from where the printer was purchased originally or the new region to which you want to reset it to.

Please do let us know.

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

Thanks!

Have a great day!

[Mjaaaaaaaay]

1. The printer should be connected using a printer USB cable to the computer. OK

2. You need to have the printer full feature software installed on your computer.  OK

3. You need to have all the cartridges either from the region from where the printer was purchased originally or the new region to which you want to reset it to.

OK but the cartridges from Asia(where the printer was purchased) have no ink in them. Is it okay?

[KikoKiko]

Hi Betty,

I have the same concern but for Middle East to Asia for a HP 3835 below is the link to my post. Hoping you can help me out

https://h30434.www3.hp.com/t5/Printer-Setup-Software-Drivers/HP-3835-Needs-Regional-Reset-No-support...

[Mjaaaaaaaay]

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@Betty0610 

Thank you for your reply.
1. The printer should be connected using a printer USB cable to the computer. OK

2. You need to have the printer full feature software installed on your computer. OK

3. You need to have all the cartridges either from the region from where the printer was purchased originally or the new region to which you want to reset it to.

OK but the cartridges from Asia(where the printer was purchased) have no ink in them. Is it okay?

[Betty0610]

Do you've the ink from where the Printer is currently?

[Mjaaaaaaaay]

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@Betty0610 wrote:

Do you've the ink from where the Printer is currently?

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Yes. I have

678(Asia, Black & Color, ran out of ink)

650(Europe, Black & Color, new one)

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1. The printer should be connected using a printer USB cable to the computer. OK

2. You need to have the printer full feature software installed on your computer.  OK

3. You need to have all the cartridges either from the region from where the printer was purchased originally or the new region to which you want to reset it to.

OK but cartridges from Asia (the printer was purchased originally), 678 has no ink.
I have new cartridges from Europe(where I want to reset), 650. 

[Betty0610 · Accepted solution]

Great 🙂

1. Launch the printer software from the desktop icon or, from the Start menu, click Start, All Programs, HP, the Product Name, and then the Product Name again.

2. Double-click the Estimated Ink Levels icon in the printer software. The Estimated Ink Levels window opens.

3. Press and hold the CTRL and SHIFT keys, and then right-click anywhere in the Estimated Ink Levels window, except for a button. The Set New Region window opens.

4. If the Set New Region window fails to open, right-click to the right and left of the Estimated Ink Levels window.

Use the "Copy to Clipboard" feature to paste the values here or take a screenshot of the screen and send it to me in private.

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" on my public post, that'll help us and others see that we've got the answers!

Thanks!

Have a great day

[Mjaaaaaaaay]

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@Betty0610 

I have a screenshot but don't know how to send it in private. I cannot find mail icon next to my name. So I am putting it on here, I will erase it as soon as this problem solved.

[Betty0610]

Apologies, we cannot have this information in a public message.

In that case, I recommend you to contact the HP Support Team for further help on this.

Link: www.hp.com/contacthp/

Note:  Select the country accordingly to get the contact details for support.

Let me know if this helps.

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

Thanks!

Have a great day!