Printer Skipping lines while printing

[mydye]

I have a HP Deskjet 2640 and when I go to print the printer keeps skipping lines. I've taken out the ink cartridges and cleaned them off, turned it off and unplugged it, even new ink and it still won't print the full page without skipping lines. Not sure what else to do. Any ideas? 

[Jay_G24]

Hi @mydye,

Welcome to the HP Support Community

 I'd like to help!

I understand you are facing print quality issues.

To assist better-

1) Does the copy print out the same way? 

2) What's the application you are trying to print from? Have you tried printing from a different application or device? 

While you respond to that, let's print a Print Quality Diagnostic page -Post the Print Quality Diagnostic page here so we can help you further. 

You may also refer to this document with steps to fix the " Print Quality Issues" issue applicable to your printer -  Print Quality Issues

 Also, try updating the printer's firmware - HP Printers - Updating or Upgrading Printer Firmware 

Hope this helps! Keep me posted.  

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