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‎03-25-2021 03:11 PM

HP Recommended
Product: HP TopShot Laserjet Pro M275
Operating System: Microsoft Windows 10 (64-bit)

My printer is creasing every page I print. It indents the pages horizontally about 3 1/2 inches from the right edge from the top to the bottom. I have replaced cartridges and just installed a new drum several months ago. Can you please help? creaseExample.jpg 

1 person had the same question
1 REPLY 1

‎03-28-2021 09:47 AM

HP Recommended

@DodieT, Welcome to HP Support Community!

 

This looks like an issue with the paper feed rollers.

 

Please reach out to the HP Support in your region regarding the service options for your printer.

 

Hope this helps!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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