Printer has ink but prints blank pages

[CAROLINEMSK]

I have full ink cartridges, but my printer continues to print blank pages. I've replaced the cartridges with HP cartridges, uses the clean cartridges and align cartridges features with no issues, but continue to get blank pages. I don't have any other warnings or error messages. 

[Kumar0307]

@CAROLINEMSK, Welcome to the HP Support Community! I’m here to help.

I understand the printer prints blank pages. Insert one ink cartridge at a time and try printing to identify the defective ink cartridge.

Make sure you have tried the steps mentioned in this document - No black ink, wrong colors, other print quality issues

Update the printer firmware

Click here to download and install the latest printer firmware from your Mac.

Click here to know different methods of updating printer firmware.

Also, check for any software updates on Mac

Click the Apple icon > About This Mac > Software Update and install any available update.

If the issue persists,

• I've sent you a private message with further instructions to resolve this issue.
• In order to access your private messages, click the private message icon on the upper right corner of your HP community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Let me know how it goes. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day!